Shipping & Return Policy
Last Updated: August 2026
Welcome to Vankit Kitchen. We are committed to delivering our Cooklery range of premium cutlery across India with care and efficiency. Please review our shipping and return guidelines below to ensure a smooth shopping experience.
Shipping Policy
We strive to get your favorite spoons and forks to your doorstep as quickly as possible.
-
Service Area: We offer Pan-India shipping. No matter where you are in the country, we’ve got you covered.
-
Processing Time: Orders are typically processed and dispatched within 1–2 business days of receiving the order.
-
Delivery Timeline: Once dispatched, our delivery partners usually take 5–7 business days to deliver your package, depending on your location.
-
Order Tracking: As soon as your order is shipped, you will receive a tracking link via email/SMS so you can monitor your shipment’s progress in real-time.
-
Shipping Charges: Shipping fees (if applicable) will be calculated and displayed at checkout based on your order value and location.
Returns & Replacements
At Vankit Kitchen, we take great pride in the quality of our Cooklery products. However, if something isn’t right, we are here to help.
1. Damaged or Wrong Products
If you receive a product that is damaged during transit or if you receive the wrong item:
-
Please notify us within 48 hours of delivery.
-
Unboxing Video Requirement: To be eligible for a return or replacement, you must provide a continuous, unedited video of the package being opened for the first time. This requirement is noted on all shipment packages.
-
Email us at support@vankitkitchen.com with your order number and clear photos/videos of the damaged or incorrect item.
-
Once verified, we will arrange a free replacement for you.
2. Returns Conditions
-
Items must be unused and in their original packaging to be eligible for a return or exchange.
-
Due to hygiene standards for kitchenware, we cannot accept returns for items that have been used or washed.
3. Refunds
-
Refunds are processed only in cases where a replacement for a damaged/wrong item is unavailable.
-
Approved refunds will be credited to your original payment method within 7–10 business days.
Need Assistance?
If you have any questions regarding your shipment or need help with a return, please reach out to our support team:
-
Email: support@vankitkitchen.com
-
Business Hours: Monday – Saturday, 10 AM – 6 PM